Ratings & Reviews

Overall Rating

4
(18 reviews)
88.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Christina C. - |Recommended: YesFeels home-like, mostly private quiet — The only things I have to complain about honestly are that I may never get to swim kids were really hopeful and excited and that the parking lot deserves a few pothole patches. I really look forward to the next 11 months here and having our own fresh and cozy place Apartment manager Mary is a doll and I appreciate her kindness, helpfulness, general demeanor. She is on the ball for sure
submitted by Kristen M. - |Recommended: YesVery comfy — It is quiet and very homey. Kids playing and having a great time.
submitted by Courtney T. - |Recommended: YesLoving it — I'm so happy that I found Maple Oaks. I needed to move right away and Mary did an amazing job getting me into an apartment as fast as possible. Everyone is so nice who lives around me. Very happy here
submitted by Timothy W. - |Recommended: YesNice — Nice place to be because of the diversity given the age gaps in this neighborhood.
response from property -Thank you for the great review. Mary
submitted by Heather W. - |Recommended: YesQuick and friendly service. — We just moved in, and the staff has been great. No complaints
response from property -Welcome to the community. Thank you for the kind words.
submitted by Autumn K. - |Recommended: YesNew management, best experience yet — I've lived here for over a year now, and I did have a huge issue with past maintenance, and management not maintaining my unit issues. But since our new management came, I've finally had the quality service I expected. A brand new air conditioning unit was put it, and other amenities were fixed. The new management also has a heart, they care about your issues. They understand your frustration, and they do what they promise. I'm the happiest I've been here since the new management came. Animal friendly townhomes, friendly community, and located close to the highway but not so close you can hear it. I'm happy to say I'm staying another year.
response from property -Glad we could make your life better Ms. Autumn. We look forward to many more years with you and your family. Thank you for the kind words.
submitted by Milca N. - |Recommended: YesProfessional Property Management — Outstanding service, fast responses, and Professional Property Management. Property Management responded promptly to my interest in duplex and delivered service as expected. Communication is exceptional. Maple Oaks Apartments crete the exception for there Tenant. Moreover, I am very happy with the move to Maple Oaks Apartments. Cannot say enough nice things about MOA and Management, they set the gold standard.
response from property -Thank you very much. We are glad you chose Maple Oaks. We are pleased to make you happy. Thank you
submitted by William C. - |Recommended: YesI love the design,parking,and back patio — I have lived here since the summer of 2009. If I didn’t love it here I would’ve moved years ago. The new property manager Mary Collins is awesome Because of COVID-19 had shut down the office for a short time she is incredibly busy, but took time to help me with an issue and got it resolved immediately. Thank you Mary
response from property -Thank you very much. It was my pleasure.
submitted by Cinthia R. - |Recommended: YesReview — I like that its a quiet neighbourhood. Wish maintenance would be a bit better .
submitted by Karen W. - |Recommended: YesMaintenance — I really like Maple Oaks the actual townhome. It is spacious and updated but the maintenance is horrible. Takes forever to get a call back and for them to actually show up. Better luck just catching them in the parking lot to say hey I need you to fix something. As summer is approaching I can tell its going too be loud outside as neighbors are already letting their kids play at night and don't care if other people are sleeping or not. This was all before COVID. But overall its ok place to live, clean, no bugs or major issues.
response from property -I spoke with Zach. He said he is fine. The review was done by his room mate when he was upset with past maintenance. He has an issue with back door. I have it on work order will take care of it.
submitted by Jennifer C. - |Recommended: YesNew to Maple Oaks and apartment living — Very quiet. Spacious. Love it here.
response from property -Thank you. We appreciate you choosing Maple Oaks as your new home. Mary
submitted by Taylor H. - |Recommended: YesI like living here very peaceful — That it’s super nice, quiet, cozy
response from property -Thank you. We are glad to have you here. Mary
submitted by Hailey M. - |Recommended: NoIt could be managed better. — The property could be managed a lot better. If you have an issue, it feels like you almost have to harass the office to get things done.
response from property -Hello I want to apologize for your experience with management. However, I am the new property manager. I would love to talk with you. Please call 513-424-2341. Mary
submitted by Leah T. - |Recommended: YesVery Nice — The townhomes are very nice and not a bad price either.
response from property -Thank you. We are glad to have you, Mary
submitted by Kya S. - |Recommended: YesVery quiet neighborhood, excellent staff, diverse area — Living here is great because of the prompt service of the maintenance, and management. A very clean and quiet place to stay when the people coexisting in the homes practice the same standard as what is practiced by the staff.
response from property -Thank you for the great words. We love having you here. Mary

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Maple Oaks Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Maple Oaks Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose